FAQ

Q1: How to cancel the subscription?

A1: Open App Store→log into your App Store account→click your account→click Subscriptions →find this app→click it→click Cancel Subscription

Q2: Can’t get sound to work on the tuning part of app?

A2: This APP need to pick up sound by iPhone Microphone, please kindly follow the steps: Settings–Privacy–Microphone–Click this app

Q3: How to change the language of this APP?

A3: iPhone Settings-General-Language & Religion-change the language into English

Q4: Can not access to the full content even if already subscribed this app?

A4: Please kindly click “Restore” button on the top right of the “Try Premium” page, and wait for a moment until it change to the home page automatically. Then it works.

Further question or suggestion during use, welcome to contact us: contact@ukustudy.com

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